Privacy Policy

Thank you for visiting our website (“Site”). The Dog Daddy (“TDD”, “we”, “us”, “our”) is committed to treating the personal and business information of our Site users, clients, and vendors with respect and sensitivity.

This Privacy Policy, together with our Terms of Use and any other policies referenced, identifies how we will collect and process any personally identifiable information, such as your name, email, address, financial account information, etc., that we collect from you, or that you provide to us.

This website uses cookies to personalize your experience and target communication. To learn more about our Cookie policy including how to opt out of our Cookies, click here, but please note that if you disable cookies you may not be able to use all the features of our site.

As our services evolve and we perceive the need or desirability of using your personal data collected in other ways, we may from time to time amend this Privacy Policy. The effective date appears at the end of this Privacy Policy. We encourage you to check our Site frequently to review the current Privacy Policy in effect and any changes that may have been made to it.

By providing your Personal Data to us in any format (e.g., via email, telephone, fax, or in person) and/or continuing to use any of our services or visiting our Site you accept and consent to the practices described in this Privacy Policy together with our Site Terms of Use, and Cookie Policy.

For more information on our Privacy Practices, click the links below to view more details about these topics.

We collect personal information that you enter on our Site or otherwise volunteer to us when you contact us to, among other things, register for a training, product or request information. You can choose not to provide certain information, but then you might not be able to take advantage of many of our services and Site features.

For the purposes of this Policy, “Personal Data” means information (whether stored electronically or in paper-based filing systems) relating to a living individual who can be identified from that data (or from that data and other information in our possession).

PERSONAL DATA CAN BE:

  • Factual – such as a name, address, email, phone, or date of birth
  • Sensitive – such as bank account information
  • Opinion – such as the results of a survey.

TDD collects only that Personal Data that is relevant for the purposes for which the data is requested. We do not use your Personal Data in any way that is incompatible with the purposes for which it was collected or for which you have consented.

You can visit our Site without telling us who you are or revealing any Personal Data. But in some circumstances, we may ask you for, and you may submit, Personal Data, which may include:

When you contact us through our Site, or by corresponding with us by phone, email, or otherwise, or when meeting us at a live event, we may collect Personal Data including:

  • contact information, such as name, address, email, and phone;
  • financial information, such as credit card and account information collected when you purchase products or services;
  • identification information, such as date of birth;
  • information about your health, which may be necessary, for example, when participating in some of our live events;

When considering an individual for volunteer or paid employment with TDD, additional Personal Data may also be collected

When you visit our Site, our web server automatically collects and stores the following information:

  1. Technical information, including the Internet Protocol (IP) address used to connect your computer to the Internet, referring website address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
  2. Information about your visit, including the full Uniform Resource Locators (URL), clickstream to, through and from our site (including date and time), pages on our Site you viewed; page response times, download errors, duration of page visits, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page, and any phone number used to call our customer service number.

This information helps us improve our Site and facilitates your online experience when accessing our Site.

This is information we receive about you from third parties who operate other Sites or services we use to provide our products and services to you. We work closely with third parties, including, for example, business partners, event organizers and sub-contractors in technical, payment and delivery services, marketing analytics providers, and search information providers.

Our Site uses Cookies to personalize your experience and target communication to you, and we recommend you review our Cookies policy to learn more.

For information you give to us, we will use this information to:

  • provide you with the information, products, and services that you request from us;
  • carry out our obligations arising from any contracts entered into between you and us, or between you and our promoters, affiliates, or distributors;
  • contact you in the future to provide you with information about other goods and services we offer, or that are offered by our third party vendors;
  • notify you about changes to our service;
  • comply with applicable laws and regulations;
  • determine additional resources, services, or events to recommend to you;
  • record details about the products and services you order from us (for training purposes, quality assurance, etc );
  • make inquiries about you for credit reference purposes;
  • perform data analyses (including anonymization and aggregation of Personal Data);
  • to respond to your job application and process your CV (for prospective volunteers and/or employees)

For information we collect about you, we will use this information:

  • to administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical, and survey purposes;
  • to improve our site to ensure that content is presented in the most effective manner for you and for your computer;
  • as part of our efforts to keep our site safe and secure.

For information we receive from other sources:

  • We will combine this information with information you give to us and information we collect about you. We will use this information and the combined information for the purposes set out above (depending on the types of information we receive).
Google Analytics

We also use Google Analytics Advertiser Features to optimize our business. Advertiser features include:
Remarketing with Google Analytics
Google Display Network Impression Reporting
DoubleClick Platform integrationsGoogle Analytics Demographics and Interest Reporting
By enabling these Google Analytics Display features, we are required to notify our visitors by disclosing the use of these features and that we and third-party vendors use first-party cookies (such as the Google Analytics cookie) or other first-party identifiers, and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to gather data about your activities on our Site.
Among other uses, this allows us to contact you if you begin to fill out our check-out form but abandon it before completion with an email reminding you to complete your order. The “Remarketing” feature allows us to reach people who previously visited our Site, and match the right audience with the right advertising message.
You can opt out of Google’s use of cookies by visiting Google’s ad settings and/or you may opt out of a third-party vendor’s use of cookies by visiting the Network Advertising Initiative opt-out page.

Facebook

As advertisers on Facebook and through our Facebook page, we, (not Facebook) may collect content or information from a Facebook user and such information may be used in the same manner specified in this Privacy Policy. You consent to our collection of such information. We abide by Facebook’s Data Use Restrictions.
Any ad data collected, received or derived from our Facebook ad (“Facebook advertising data”) is only shared with someone acting on our behalf, such as our service provider. We are responsible for ensuring that our service providers protect any Facebook advertising data or any other information obtained from us, limit our use of all of that information, and keep it confidential and secure.
We do not use Facebook advertising data for any purpose (including retargeting, commingling data across multiple advertisers’ campaigns, or allowing piggybacking or redirecting with tags), except on an aggregate and anonymous basis (unless authorized by Facebook) and only to assess the performance and effectiveness of our Facebook advertising campaigns.
We do not use Facebook advertising data, including the targeting criteria for a Facebook ad, to build, append to, edit, influence, or augment user profiles, including profiles associated with any mobile device identifier or other unique identifiers that identify any particular user, browser, computer or device.
We do not transfer any Facebook advertising data (including anonymous, aggregate, or derived data) to any ad network, ad exchange, data broker or other advertising or monetization related service.

YouTube video widget (Google LLC)

YouTube is a video content visualization service provided by Google LLC that allows this Website to incorporate content of this kind on its pages.
Personal Data processed: Trackers; Usage Data.
Place of processing: United States – Privacy Policy.
Category of personal information collected according to CCPA: internet information.
This processing constitutes a sale based on the definition under the CCPA. In addition to the information in this clause, the User can find information regarding how to opt out of the sale in the section detailing the rights of Californian consumers.

Google Fonts (Google LLC)

Google Fonts is a typeface visualization service provided by Google LLC that allows this Website to incorporate content of this kind on its pages.
Personal Data processed: Trackers; Usage Data.
Place of processing: United States – Privacy Policy.
Category of personal information collected according to CCPA: internet information.
This processing constitutes a sale based on the definition under the CCPA. In addition to the information in this clause, the User can find information regarding how to opt out of the sale in the section detailing the rights of Californian consumers.

Font Awesome (Fonticons, Inc. )

Font Awesome is a typeface visualization service provided by Fonticons, Inc. that allows this Website to incorporate content of this kind on its pages.
Personal Data processed: Trackers; Usage Data.
Place of processing: United States – Privacy Policy.
Category of personal information collected according to CCPA: internet information.
This processing constitutes a sale based on the definition under the CCPA. In addition to the information in this clause, the User can find information regarding how to opt out of the sale in the section detailing the rights of Californian consumers.

Unless otherwise specified, this Website processes any payments by credit card, bank transfer or other means via external payment service providers. In general and unless where otherwise stated, Users are requested to provide their payment details and personal information directly to such payment service providers. This Website isn’t involved in the collection and processing of such information: instead, it will only receive a notification by the relevant payment service provider as to whether payment has been successfully completed.

Stripe (Stripe Inc)

Stripe is a payment service provided by Stripe Inc.
Personal Data processed: billing address; email address; first name; last name; payment info; purchase history.
Place of processing: United States – Privacy Policy.
Category of personal information collected according to CCPA: identifiers; commercial information.

We do not sell your Personal Data to any third parties. From time to time we may partner with third parties to provide some of the services and resources available on our Site and at our events. We may at times disclose your Personal Data to those third parties, and they may from time to time also collect your Personal Data in the first instance and provide it to us.
All such third parties use your Personal Data only on behalf of TDD and under the strict instructions of TDD on how your information may be used and processed. TDD and our partners will use your Personal Data for limited purposes as specified in this Policy. We take reasonable steps to ensure these third parties use your Personal Data only for the purposes for which they have been engaged by TDD and that they agree to provide protection for your Personal Data that are no less protective than those set out in this Policy.
By visiting our Site or attending our events and sharing your Personal Data, you agree that we have the right to share your personal information with selected third parties including:
Sales – business partners, suppliers, and sub-contractors for the purpose of fulfilling requests from you to purchase goods and/or services from our Site or at our events;
Marketing – business partners, suppliers, and sub-contractors for the purpose of direct marketing of goods and/or services that you may be interested in;
Cloud services – business partners, suppliers, and sub-contractors that provide cloud storage services;
Web analytics — analytics and search engine providers that assist us in the improvement and optimization of our site;

We may also disclose your personal information to third parties in the following circumstances:

  1. In the event that we sell or buy any business or assets, in which case we will disclose your Personal Data to the prospective seller or buyer of such business or assets as part of the purchase, transfer, or sale of services or assets;
  2. If we sell all or substantially all of our assets to a third party, in which case personal information about our customers will be one of the transferred assets;
  3. If we are under a duty to disclose or share your Personal Data in order to comply with any legal obligation, or in order to enforce or apply our terms of use and other agreements; or to protect the rights, property, or safety of us, our customers, or others.

Whenever we share information with third parties, we will take steps to ensure that the third parties put in place adequate measures to safeguard your Personal Data, and they will be required to use any Personal Data for only the intended purpose for which it was shared.

TDD uses reasonable and appropriate measures to protect your Personal Data from loss, misuse and unauthorized access, disclosure, alteration and destruction, taking into due account the risks involved in the processing undertaken and the nature of the Personal Data we collect.
We will keep your personal data for as long as we need it, or as otherwise prescribed by law, for the purposes set out above. This period will vary depending on your interactions with us. We may also keep a record of correspondence with you (for example, if you have made a complaint) for as long as is necessary to protect us from a legal claim.

You may unsubscribe from any of our online e-mail updates and marketing by following the unsubscribe instructions in the footer of any email message we have sent to you. We will take commercially reasonable steps to implement your unsubscribe requests promptly, but you may still receive information from us by mail for up to 60 days, and up to 10 days for email. You may also continue to receive information from those third parties to whom we have previously disclosed your Personal Data.

When you unsubscribe from our electronic communications, we will keep a record of your email address to ensure we do not send you emails in future. Please note that by unsubscribing from all email communication, this may result in you not being made aware of critical member resources, features or information that may be of benefit to you as an online customer or program member.

Our Site may include links to and from other websites of our partner networks and affiliates. If you follow a link to any of these websites, please note that these websites are not covered by this Privacy Policy.
We are not responsible for the privacy practices of any third parties or the content of linked sites although we do encourage you to read the applicable privacy policies and terms and conditions of such parties or websites.
This Privacy Policy only applies to how TDD deals with your Personal Data, and it does not apply to any other company or any other company’s websites even if you access them via our Site. We encourage you to check those websites’ policies before you submit any Personal Data to them.

This children’s privacy statement explains our practices with respect to the online collection and use of personal information from children under the age of thirteen and provides important information regarding their rights under federal law with respect to such information.

  • This Site is not directed to children under the age of thirteen and we do NOT knowingly collect personally identifiable information from children under the age of thirteen as part of the Site. We screen users who wish to provide personal information in order to prevent users under the age of thirteen from providing such information. If we become aware that we have inadvertently received personally identifiable information from a user under the age of thirteen as part of the Site, we will delete such information from our records. If we change our practices in the future, we will obtain prior, verifiable parental consent before collecting any personally identifiable information from children under the age of thirteen as part of the Site.
  • Because we do not collect any personally identifiable information from children under the age of thirteen as part of the Site, we also do NOT knowingly distribute such information to third parties.
  • We do NOT knowingly allow children under the age of thirteen to publicly post or otherwise distribute personally identifiable contact information through the Site.
  • Because we do not collect any personally identifiable information from children under the age of thirteen as part of the Site, we do NOT condition the participation of a child under thirteen in the Site’s online activities on providing personally identifiable information.

General Data Privacy Regulation (GDPR)
The GDPR takes effect on May 25, 2018, and is intended to protect the data of European Union (EU) citizens. As a company that markets its site, content, products and/or services online we do not specifically target our marketing to the EU or conduct business in or to the EU in any meaningful way. If the data that you provide to us in the course of your use of our site, content, products and/or services is governed by GDPR, we will abide by the relevant portions of the Regulation.
If you are a resident of the European Economic Area (EEA) or are accessing this site from within the EEA, you may have the right to request: access to, correction of, deletion of; portability of; and restriction or objection to processing, of your personal data, from us. This includes the “right to be forgotten.”
To make any of these requests, please contact us at custservice@dogdaddyy.com

If you choose to visit our Site and attend our events, your visit and any dispute over privacy are subject to this Privacy Notice and our Website Terms of Use, including limitations on damages, resolution of disputes, and application of the law in California, USA. If you have any concern about our privacy practices, please contact us with a thorough description of your concern, and we will try to resolve it.
As our business changes, our Privacy Policy and Terms of Use may change also. We may email periodic reminders of our notices and conditions, but you should check our Site frequently to see recent changes. Unless stated otherwise, our current Privacy Policy applies to all information that we have about you and your account.

If you have questions in respect to this Privacy Policy or our privacy practices, please contact us via email: custservice@dogdaddyy.com.

Latest update: September 07, 2022